Home - Careers at On Lok
- Our Culture
Our people breathe life into our core values every day
Our people are the culture at On Lok. The winners of our annual “Above & Beyond” awards are nominated by their peers for their commitment to their teams and service to our senior community.
Our 2024 “Above & Beyond” winners exhibit our core values in how they approach their work each day and how they treat others.
Direct Care Winner
Lori Hanel, Occupational Therapist
"I wholeheartedly believe Lori Hanel deserves the Above and Beyond Award for her exceptional dedication and unwavering commitment to her work. She is the most hard-working, patient, compassionate, and empathetic person I have ever had the pleasure to collaborate with. Her attention to detail is unmatched; she never leaves any i's undotted or t's uncrossed. Thanks to her, the OTs can take peaceful time off, confident that no overwhelming workload will await them upon their return. This meticulous approach extends to all her tasks, where she consistently demonstrates thoroughness and avoid shortcuts. Moreover, she adeptly manages unexpected challenges, always rising to the occasion whenever 'fires' need to be put out. Her remarkable qualities truly set apart and make her deserving of this recognition."
On Lok Nurse of the Year and NPA Nurse of the Year
Lisa Chen, RN Home Care
"Lisa Chen has earned the trust and admiration of our participants, with some of the most challenging individuals specifically requesting her for acute evaluations. As an extremely competent and compassionate home care RN, I feel fortunate that she serves our community participants. Her deep care for them is evident, and she demonstrates a thorough understanding of each individual's unique home safety needs. She is particularly attentive and caring toward the elderly, ensuring that their well-being is always a priority. Additionally, her inclusive communication style ensures that all relevant members are notified and involved in decisions and care management, fostering a collaborative approach to healthcare."
Non-Direct Care Winner
Alfred Chu, Healthcare Recruiter
"If you met Alfred Chu, you would see that he truly embodies our CORE values. He ensures that everyone he interacts with receives 'red carpet/ VIP' treatment, whether they are the CEO, a front-line manager, a caregiver, a janitor, or potential applicant eager to learn more about the organization. With every action he takes, he positively impacts both the people he serves and the business, leaving nothing but smiles and good outcomes in his wake. This award was made for him. Despite his many achievements, he remains humble, always open to growth and valuing the perspectives of others that he may not have considered."
Front Line Worker of the Year
Fanny Luo, Caregiver 2
"Fanny Luo is the backbone of our clinic, consistently demonstrating her dedication and compassion in every interaction. She always follows through, earning the love and trust of participants with her gentle and caring demeanor. Fanny is patient and compassionate, treating all participants with warmth, and she goes above and beyond as a team player, always willing to lend a hand, regardless of her own workload. Each day, she helps the clinic run as effectively as possible, escorting patients, rooming them, and assisting with their activities of daily living. Fanny communicates seamlessly with providers to ensure a smooth flow of care, and sometimes it seems like she must have at least three clones to manage everything she does. In stressful situations, she remains calm and attentive, always a step ahead in meeting medical needs while ensuring participant comfort, even during challenging times. Her ability to handle difficult circumstances with such grace is a testament to her exceptional skills and unwavering commitment."
Our Core Values
Compassion: We care for each other, our partners and the people we serve. We act with empathy, kindness and a desire to help.
Excellence: We set high standards and we strive to be the best we can be in everything we do. This takes integrity, quality, innovation, collaboration, resilience, skills and learning.
Resourcefulness: We steward resources in an effective and responsible way. We think creatively to solve problems and innovate.
Inclusivity: We create an environment of collaboration and respect the voices, experiences, and interests of diverse cultures and society groups. All experience a sense of belonging and dignity.
Our Diversity Statement
At On Lok, we recognize that an imbalance of power, access, resources, and life opportunities has led to health disparities and inequities. We address this imbalance by advocating and pioneering programs that empower all individuals to age with dignity and independence.
We believe our work in our communities has been welcomed and unwavering because of our commitment to Diversity, Equity and Inclusion throughout our workforce and organizational culture. We not only celebrate but also act upon the strengths of diverse experiences within our communities and among our employees.
As our organization evolves, we remain committed to leading sustainable efforts to embrace and actualize Diversity, Equity, and Inclusion in every aspect of our work.
Want to know more about On Lok? Contact Us!
Talent Acquisition
Phone: 415-292-8603
Email: Talent@onlok.org